Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Fixed and working well, would have been easier if could have paid by credit card

The issue I had with the printer was resolved with speed and professionalism.

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.